Contract · State & Local

Request for Proposal for Call Center Services

Agency: County of San Mateo - Health - Aging and Disability Services
Location: Redwood City, CA
Amount: Amount not listed
Posted: Aug 10, 2026
Set-aside: None (open competition)

Timeline

Posted

Aug 10, 2026
Status

Closing soon

What this contract is for

Agency: County of San Mateo - Health - Aging and Disability Services
Location: Redwood City, CA
Scope: State & Local

San Mateo County Aging and Disability Services (ADS) is soliciting proposals from qualified firms to provide call center services in support of ADS operations. The selected contractor shall provide professional, responsive, and reliable call center services for inbound and outbound communications, including after-hours, weekend, holiday, and business hour overflow coverage, as required by the County. The contractor shall ensure service continuity, accurate message intake and relay, and compliance with all applicable legal and operational requirements.

Type: Request for Proposals

Department: Health - Aging and Disability Services

Official solicitation and documents

The full solicitation, any attachments, and the actual submission instructions live on the official listing, not on this page. Oppward summarizes public record data; it does not host or mirror the source documents.

View the official listing

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How to bid on this

This is a contract solicitation, not a grant. To bid, you submit a proposal (usually a price and a description of how you would do the work) directly to the government, through the channel the official listing specifies, not through Oppward.

Make sure your business has an active SAM.gov registration. You cannot be paid on a federal contract without one.
Read the full solicitation on the official listing above, especially the scope of work, not just this summary. Our guide to reading a solicitation walks through what to look for.
This listing has no set-aside restriction ("full and open competition"), meaning any business, large or small, can bid.
Submit your proposal by the deadline, using the exact submission method the official listing states. A technically on-time bid sent the wrong way is often treated as late.