Contract

R499--Insurance Entry and Verification Buffer Support Services - CPAC [VA-26-00073096]

Agency: VETERANS AFFAIRS, DEPARTMENT OF / VETERANS AFFAIRS, DEPARTMENT OF
Location: MURFREESBORO, TN
Amount: Amount not listed
Deadline: Closes in 2 days (Jul 20, 2026)
Posted: Jul 9, 2026
Set-aside: None (open competition)
NAICS code: 541611

What this contract is for

Title Sources Sought / Request for Information Insurance Entry and Verification Buffer Support Services Notice The Department of Veterans Affairs [VA], Regional Procurement Office - Central [RPOC], is conducting market research to identify capable sources for a potential requirement for Insurance Entry and Verification Buffer Support Services supporting Consolidated Patient Account Center [CPAC] Revenue Operations [RO] nationwide. This Sources Sought / Request for Information [RFI] is issued solely for information and planning purposes and does not constitute a solicitation, request for quote, or request for proposal. The Government is not obligated to issue a solicitation or award a contract as a result of this notice. Responses are being used to support market research, acquisition planning, evaluation of whether the requirement can be acquired as a commercial service, and potential set aside determination.. The draft requirement contemplates contractor provided nationwide insurance entry and verification services, including labor, supervision, management, equipment, and other resources necessary to perform insurance entry and verification of VA patient insurance information in authorized VA healthcare systems and related interfaces. Core functions include insurance entry and verification, eligibility verification, coordination of benefits, discrepancy resolution, rejected entry resolution, required reporting, and compliance with HIPAA, VA privacy, and VA information security requirements. Performance is expected to align with draft standards such as 93 percent on-time completion of assigned entries, at least 95 percent data accuracy, 100 percent review and action on rejected entries within five [5] business days, required participation in Government directed coordina...

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